Cognizant Technology Services
Posted: Nov 21, 2022
Last activity: Nov 21, 2022
Last activity: 21 Nov 2022 0:54 EST
Champion Challenger split is not working Properly
We have Champion at 50% allocation and remaining allocated to Challenger. When the report is taken from Interaction History, the challenger is getting allocated more than 63% where as Champion is down at 37%.
It has big difference in distribution considering Champion challenger component is supposed to be random distribution based on configuration and not having any intelligence around user preference.