Question
TCs
IN
Last activity: 12 Aug 2024 18:07 EDT
Certificate updation
Hi ,
I have completed my exam on July 29, 2024 but my Pega CSA certificate has not updated
Maantic Inc
IN
If you've given the proper Pega account details during the Pearson VUE registration then it'll automatically be updated in your profile after some days. Else you can raise a ticket with Pega Academy here.
Updated: 8 Aug 2024 6:05 EDT
LTIMindtree
IN
if you still get the issuethen try this link https://academy.pega.com/contact?iwant=account_issue
TCs
IN
After adding the email for verification didn't received any email in spam or trash. Can you please help me
LTIMindtree
IN
https://academy.pega.com/contact?iwant=account_issue report your issue here.
TCs
IN
issue reported but not getting any update from support team.
LTIMindtree
IN
Please wait till 2-3 days.
Pegasystems Inc.
US
I see we responded to both support requests with the same details as Abhishek provided in this thread.
I suggest reviewing the PDF guide posted by Abhishek again. Your issue is at the third decision point. Specifically, check that the email address used for your Pearson VUE account is associated with your Pega account.
We should take this issue back up in Accounts Support as there is PII you should not share in a public forum. We sent a response again today (12th August).
Pegasystems Inc.
US
I have reached out to our certification team to look into this.