CC-C47103 was resolved with outstanding question
As requested, can you please comment on this query
"Will there be any downtime during this activity? Please share the estimated time for upgrade ,that will help us to plan for later Production release outage banner preparation"
Unable to Re-Open the case. Should I create a new CC , or can it be reopened?
Posted: 9 hours ago
Lventur
Lventur
IN
Yes, for upgrade we will have some down time. It will get varied based on frameworks.
You can directly call Pega SR team and talk with them and check teh possibilities of reopening the same CC request (or) clone this and create a new one. From community platform you might not get the complete needed information on this.