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HCL America
US
Posted: August 2, 2016
Last activity: August 30, 2016
Last activity: 30 Aug 2016 11:15 EDT
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Case Structure Change with Phase
Hi,
First I would like to Thank you all for the Support!
In Phase 1 of the project the case structure was built with Parent Case and Sub Cases but in Phase 2 they need to add more levels of subcases .
My question how do we manage both case structure at the same time i.e the cases with V1 follows the old case structure and cases in V2 follow a different structure .
Any thoughts are appreciated
-Chaitra