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Question

 Kavitha Ethirajalu (Kavitha Ethirajalu)
Ucare
Kavitha Ethirajalu
Ucare
US
Kavitha Ethirajalu Member since 2016 22 posts
Ucare
Posted: Jan 12, 2018
Last activity: Jan 12, 2018
Posted: 12 Jan 2018 10:47 EST
Last activity: 12 Jan 2018 11:26 EST
Closed

Case data migration from production to lower environments

At times we could not replicate some prod issues in lower environments ,hence we certainly need to copy the case to lower env to replicate the issue and find resolution.

Do we have any utility or wizard available in prprc to migrate the case data from production to uat/qa/dev.

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System Administration

Posted: 6 years ago
Posted: 12 Jan 2018 10:52 EST
Samanth Reddy Chintakuntla (SamanthReddy)
JPMorgan Chase
Software Engineering
JPMorgan Chase
US

In designer studio, select designer studio, Application -> Distribution -> Package work. Run this wizard from the environment you want to export the case.
 

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