Question
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Ucare
US
Posted: January 12, 2018
Last activity: January 12, 2018
Last activity: 12 Jan 2018 11:26 EST
Closed
Case data migration from production to lower environments
At times we could not replicate some prod issues in lower environments ,hence we certainly need to copy the case to lower env to replicate the issue and find resolution.
Do we have any utility or wizard available in prprc to migrate the case data from production to uat/qa/dev.
Posted: 5 years ago
JPMorgan Chase
US
In designer studio, select designer studio, Application -> Distribution -> Package work. Run this wizard from the environment you want to export the case.
Posted: 5 years ago
Ucare
US
Thank you Samanth Reddy.