Question
Virtusa
AU
Last activity: 9 Apr 2021 23:44 EDT
Cannot resume flow from standard agent
Hi,
Trying to call resume flow from standard agent activity. Agent activity is queued by non administrator user.
Getting below error
You are not authorized to open instance ASSIGN-WORKLIST
I know standard activity will use access group which is queued by operator. Is there any way to override the access group of Queue for agent to administrator.
OR
Any other way to resume flow with non administrator roles.
Thanks