I am trying to get text values of items in a BaseListView. It is not returning any value. Tried to find the values using virtual controls, tried almost all methods on the view and none of it is returning any values. This is a critical portion in our automation and I am currently stuck on this step. Also, I tried selecting Item using OCR and I gave the text "Selected" as matchtext and it is detecting the first value in the BaseListView but not the ones below it. I tried adjusting the distanceFrom parameter and no matter what value I give, it only selects the first item. Is there something else that I can do? This is a windows application called Fiserv DNA. This is a banking application. Please help.
I would suggest opening a support request as you will likely need some hands-on assistance. I have not worked personally with Fiserve, but I have heard of it before, so it is likely someone has. It sounds like you are on the correct track with using OCR if you cannot find any controls to work with. If the application is either Java or .Net, you may be able to work with it by writing your own extension or translator for a given control.