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Question

 Dinesh Kumar Sundaravadivelu (DSundaravadivelu)
TSYS
Dinesh Kumar Sundaravadivelu
TSYS
US
DSundaravadivelu Member since 2010 18 posts
TSYS
Posted: Sep 23, 2021
Last activity: Sep 23, 2021
Posted: 23 Sep 2021 14:06 EDT
Last activity: 23 Sep 2021 14:11 EDT
Closed

Can we use APIGateway in between Pega and Cisco Finesse ?

We are planning to integrate with CISCO finesse CTI  for one of our client. 

Our client want to bring API Gateway in between finesse and our application since they are supporting BOSH and API. 

CISCO agreed to have  APIGateway in between  CISCO finesse and TSYS application 

We need to know will this design work ? Since Pega is using the BOSH and API to communicate with Finesse bringing API Gateway to communicate with CISCO Finesse API will work ? 

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