Question
TSYS
US
Last activity: 23 Sep 2021 14:11 EDT
Can we use APIGateway in between Pega and Cisco Finesse ?
We are planning to integrate with CISCO finesse CTI for one of our client.
Our client want to bring API Gateway in between finesse and our application since they are supporting BOSH and API.
CISCO agreed to have APIGateway in between CISCO finesse and TSYS application
We need to know will this design work ? Since Pega is using the BOSH and API to communicate with Finesse bringing API Gateway to communicate with CISCO Finesse API will work ?