Question
evoketechnologies
evoketechnologies
IN
evoketechnologies
Posted: May 24, 2024
Last activity: May 30, 2024
Last activity: 30 May 2024 3:26 EDT
Closed
Solved
can we run RDA by not installing Runtime in users machine.
we have requirement to run RDA to run in Server/Citrix whenever user submit a case on Pega BPM and once he submits the case, the citrix need to be opened and the action need to be performed by bot and there are some user inputs needed in the automation is that possible or any suggestions on this?
and there may be multiple users for the same bot.
***Edited by Moderator Rupashree S. to add Capability tags***
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Accepted Solution
Posted: 1 year ago
Updated: 1 year ago
Updated: 6 Jun 2024 4:34 EDT
MOD
Pegasystems Inc.
US
Posted: 1 year ago
LTIMindtree
LTIMindtree
SA
Not possible without installing the Pega Robot Run time.
@shanthisagark16993878 In order to automate applications running in Citrix, Pega Robotics Runtime (and Studio for development) must be installed inside of the Citrix environment.
https://docs.pega.com/bundle/robotic-automation-221/page/robotic-automation/supported-technologies/citrix-support.html
If Pega BPM can be run within the Citrix environment, then you can install Runtime (and Studio for development) inside of Citrix and only launch Runtime from Citrix. If you need to automate with our otherwise interact with applications or data outside of Citrix, you will need to use mixed-mode where the local Runtime will launch the Runtime installed within Citrix and communicate across that channel.