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Question

 James Cole (colej) Senior System Architect
Pegasystems Inc.
US
colej Member since 2016 6 posts
Posted: Mar 1, 2021
Last activity: Mar 1, 2021
Posted: 1 Mar 2021 10:16 EST
Last activity: 1 Mar 2021 12:45 EST
Closed

Bulk Resolve Cases

I have a requirement to resolve several cases to one status of Resolved-Completed.  Is there any way to do this with hundreds of cases?  Are there any OOTB rules for this or can I resolve the cases within the case manager portal?  

***Edited by Moderator Marissa to update Content Type from Discussion to Question; change type from General to Product, update Product details and Platform Capability tags****
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Case Management

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