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Question

 Gowthamalingam Jayavel (GowthamalingamJ4389)
Transplace
Senior Developer
Transplace
US
GowthamalingamJ4389 Member since 2020 2 posts
Transplace
Posted: Feb 12, 2021
Last activity: Feb 13, 2021
Posted: 12 Feb 2021 9:20 EST
Last activity: 13 Feb 2021 0:53 EST
Closed

Bulk Clear assignments from work basket

Hello,

We are in need to bulk clearing all the assignment/cases from a particular work basket.

I have created a activity as in below screenshot under the Class  Assign-Workbasket.

But somehow the assignments are not getting cleared up and dont see any errors as well in the clipboard.

Kindly assist with the solution/suggestion.

ActivityScreenshotThanks.

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Pega Platform 8.4.2
Case Management
Other Industry
Lead System Architect

Posted: 4 years ago
Posted: 13 Feb 2021 0:53 EST
Ashok Kumaresan (uashok93)
Areteans Tech
Associate Architect
Areteans Tech
AU

@GowthamalingamJ4389 If new assignments are created , the pxFlow pagegroup of the case gets modified . By only removing the assignments directly from workbasket table might cause issues with the case processing. So you might need to find all the cases which have assignment with the workbasket and Open the case and do any one of the following. 1) Process the assignment with Resume Flow.

2) Remove the assignment with OOTB utility( DeleteAssignment.- should be with px,py not sure)

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