Question
Transplace
US
Last activity: 13 Feb 2021 0:53 EST
Bulk Clear assignments from work basket
Hello,
We are in need to bulk clearing all the assignment/cases from a particular work basket.
I have created a activity as in below screenshot under the Class Assign-Workbasket.
But somehow the assignments are not getting cleared up and dont see any errors as well in the clipboard.
Kindly assist with the solution/suggestion.
Thanks.
Pegasystems Inc.
FR
Are you not having a lock issue? Can you trace the activity and share the XML? You might need to take the lock before deleting.
Transplace
US
Areteans Tech
AU
@GowthamalingamJ4389 If new assignments are created , the pxFlow pagegroup of the case gets modified . By only removing the assignments directly from workbasket table might cause issues with the case processing. So you might need to find all the cases which have assignment with the workbasket and Open the case and do any one of the following. 1) Process the assignment with Resume Flow.
2) Remove the assignment with OOTB utility( DeleteAssignment.- should be with px,py not sure)