Hi all,

At our customer we have connectivity issues for the last couple of days. We receive the below event a couple of times each day.

<pagedata>
    <pyEventId>113</pyEventId>
    <pyEventString>ProvOutOfServiceEv</pyEventString>
    <pyProvider>AVAYA#VOIPCM#CSTA#VOIP-AES02</pyProvider>
    <pySessionId>JTAPI_AES-ACD</pySessionId>
    <pySessionValid>true</pySessionValid>
    <pySessionState>false</pySessionState>
    <pyVendor>AVAYA</pyVendor>
    <pyLinkName>AES</pyLinkName>
    <pyLinkInsHandle>CHANNELSERVICES-ADMIN-CTILINK-LOCAL-JTAPI AES</pyLinkInsHandle>
    <pyLinkRole>0</pyLinkRole>
</pagedata>
 

The event itself is pretty clear, but I'd like to know whom is the original initiator of this event. Our Avaya server is a cloud solution, and the team over there says their servers are not initiating anything.

Thanks in advance.