Automatic Field Population in Case
Hi everyone,
Whenever I create a case, I notice that the values for the priority, status, created, and updated fields are automatically populated. I did not set these values myself. Can anyone explain where these values are coming from?
Accepted Solution
Updated: 5 Jun 2024 5:40 EDT
Eclatprime Digital Private Limited
AU
Hi @Suresh P
When creating a case type in Pega, a pyDefault data transform is automatically generated. By default, the "Super class data transform" checkbox is enabled in this data transform. This configuration ensures that Pega checks the inherited parent classes up to the base class, applying the appropriate data transformations from those classes. Consequently, fields such as priority, status, created, and updated are automatically populated based on these inherited data transforms
for Priority field: "pyUrgencyWork"
Status field: "pyStatusWork"
Created field: "pxCreateDateTime"
Updated field: "pxUpdateDateTime"
Pegasystems Inc.
IN
Accepted Solution
Updated: 5 Jun 2024 5:40 EDT
Eclatprime Digital Private Limited
AU
Hi @Suresh P
When creating a case type in Pega, a pyDefault data transform is automatically generated. By default, the "Super class data transform" checkbox is enabled in this data transform. This configuration ensures that Pega checks the inherited parent classes up to the base class, applying the appropriate data transformations from those classes. Consequently, fields such as priority, status, created, and updated are automatically populated based on these inherited data transforms
for Priority field: "pyUrgencyWork"
Status field: "pyStatusWork"
Created field: "pxCreateDateTime"
Updated field: "pxUpdateDateTime"