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Automatic case creation
Hi
Is there any way to create a new top case automatically after putting a file in a folder?
I mean, the following scenario will be realized?
1. a file listener or activity will get a file in a folder-> 2. then, create a new case attached with the file..
looking forward to your advice.
Best regards,
***Edited by Moderator: Pooja to update platform capability tag***
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