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Question

 Jaspreet kaur (Jaspreetk6420)
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Jaspreet kaur
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IN
Jaspreetk6420 Member since 2022 8 posts
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Posted: Mar 8, 2022
Last activity: Mar 8, 2022
Posted: 8 Mar 2022 6:58 EST
Last activity: 8 Mar 2022 15:27 EST
Closed

Automated Workbasket Assignment to users.

How can we automatically assigned workbaskets to users, whenever a new user is added to our application ? No manual step is needed to add Workbasket.

How can we achieve this functionality?

***Edited by Moderator Marissa to change type from General to Product, added Product details and Capability tags****
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Pega Platform
Case Management
Financial Services
Senior System Architect

Posted: 2 years ago
Updated: 2 years ago
Posted: 8 Mar 2022 8:11 EST
Updated: 8 Mar 2022 15:27 EST
Jagannath Panda (JagannathP17215284)
Coforge

Coforge
IN

@Jaspreetk6420 You can populate pyWorkBasketList page list with your work basket details during operator ID creation. If you are provisioning new operator when user logs in for first time to Pega then check for post Auth activity. If you are creating operator using some utility check for the activity used for  operator creation.

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