Question

Coforge Technology
IN
Last activity: 27 May 2025 9:54 EDT
Archival Process in Pega Cloud 24.2.1 Parent and Child cases.
Hi,
Anyone worked on below scenario.
We have requirement for Archiving in Pega Cloud 24.2.1.
We have a Submission is a Case Type and Insured Case is a top-level case of Submission.
we are not defined Insured case is a Case Type.
So we are trying to Enable the Archival on Submission Case Type and using pyPegaArchiverUsingPipeline Job Scheduler for Archiving, but Cases are not Archiving.
Question: Can we Archive the Submission Case Type in above scenario, if yes can you please provide the steps to Archival process for above Scenario.
Thanks in advance.