Bank Of America
Last activity: 27 Dec 2018 15:33 EST
Agents and Rule Resolution
How does the Rule resolution work for Agent rule? Can someone justify below example?
I have an agent rule present in 2 different versions.
1) XYZ:01-01-07(Availability : yes)
2) XYZ:04-01-01(Availability : Not Available)
Application stack has XYZ:01-01.
At runtime, Master agent is picking up the agent rule from 04-01-01 even though availability of agent rule is set to NO and creating agent schedules.
Is this the expected behaviour. I saw that rule resolution works differently for Agent rule in one of the article but will it not consider the availability?
This is one of the article i have found above.
***Edited by Moderator Marissa to update platform capability tags****