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Question

 Nagiredla Rakesh Reddy (NagiredlaRakeshR)
AIG American General

AIG American General
IN
NagiredlaRakeshR Member since 2022 7 posts
AIG American General
Posted: Mar 16, 2022
Last activity: Apr 11, 2022
Posted: 16 Mar 2022 8:53 EDT
Last activity: 11 Apr 2022 8:30 EDT
Closed

After Migration, we are facing compatibility issues

We recently successfully  migrated from pega v5.5 to v7.4. When we are logging in the application in all the browsers, IE, Chrome and Edge. There is an alert message saying "use IE 6.0 and above to access the application" and there is a blank screen. Only we can see the navigation menu and dashboard while using IE with some compatibilty setting turned on but still we cant use any fuctions.

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Posted: 2 years ago
Updated: 2 years ago
Posted: 11 Apr 2022 8:21 EDT
Updated: 11 Apr 2022 8:30 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@NagiredlaRakeshR   |Compatibility mode has not been supported from 7.1.9

please take a look at our compatibility documentation:

Support for Internet Explorer (IE)11

Developer portal is not working after upgrading to IE 11

IE Compatibility mode does not work in Pega 7.3.1

Pega Platform Client Operating System and Browser Support

Pega 6.x and IE11 platform compatibility issues

Internet Explorer document modes

 

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