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Question

 Abubaker Syed (AbubakerS)
Amazon Corp

Amazon Corp
US
AbubakerS Member since 2015 21 posts
Amazon Corp
Posted: Feb 22, 2016
Last activity: Feb 22, 2016
Posted: 22 Feb 2016 18:07 EST
Last activity: 22 Feb 2016 19:18 EST
Closed
Solved

AES Scorecard Email Blank

The AES scorecard email that we have setup for 'New Items Daily Scorecard' is coming blank for past two days. We did not make any changes except that the Application Servers were bounced on Saturday which we do every other weekend. This never happened before. I ran the tracer by sending an Scorecard Email manually from Manager portal, I do not see any errors there. Any ideas what could be the issue here.

Already bounced the AES server today still it is blank.

This is how it comes now.

Action Items Created Yesterday

No items of this type found

Exception Items Created Yesterday

No items of this type found

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Installation and Deployment
System Administration

Accepted Solution

Posted: 8 years ago
Posted: 22 Feb 2016 19:18 EST
Abubaker Syed (AbubakerS)
Amazon Corp

Amazon Corp
US

I ran the Nightly Sync Process manually and bounced AES. It worked after that I can see Exception and Alert items in the email now.

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