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Question

 victor costa (victorc62) becario
becario
ES
victorc62 Member since 2020 1 post
becario
Posted: Sep 20, 2021
Last activity: Sep 20, 2021
Posted: 20 Sep 2021 9:58 EDT
Last activity: 20 Sep 2021 10:51 EDT
Closed

Advanced Flow from SLA rule is not working

When the "Send InService" task is set to automatic mode, in order to close based on the SLA, with advanced flow task, the task is being completed but the assignment is still open according to the following screenshot.

As a result of this issue, the assigment is not available but it can be seen from actions menu.

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