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Question

 Devarajulu Prathapaneni (DevarajPrathapaneni)
Swedbank AB
Software engineer
Swedbank AB
SE
DevarajPrathapaneni Member since 2020 39 posts
Swedbank AB
Posted: Jul 27, 2018
Last activity: Aug 7, 2018
Posted: 27 Jul 2018 10:24 EDT
Last activity: 7 Aug 2018 5:22 EDT
Closed

Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null

Hi All,

We could find below error in log repetedly in logs. As it is PZ rule need help from support team to understand the purpose of pzRuntimeChartCleanup activity .

ERROR - Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null

Thanks,

Deva

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Low-Code App Development

Posted: 6 years ago
Posted: 30 Jul 2018 4:20 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello,

Can you add your log files, did you identify anything else which could explain where this issue is coming from?

I guess this might be coming from a custom report with chart probably but we need to identify which one.

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Posted: 6 years ago
Posted: 30 Jul 2018 7:56 EDT
Devarajulu Prathapaneni (DevarajPrathapaneni)
Swedbank AB
Software engineer
Swedbank AB
SE

Hi ,

 

Thanks for response. Please find below log snippert before and after exception log.

 

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Hi ,

 

Thanks for response. Please find below log snippert before and after exception log.

 

2018-07-26 10:17:04,742 [   WebContainer : 44] [          ] [                    ] (ngineinterface.service.HttpAPI) ERROR xxxx|xxxxx  - Exception occured: 
com.pega.pegarules.pub.context.PRSecurityException: Security violation attempting to access requestor
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.findRequestor(HttpAPI.java:1433)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:325)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:829)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor65.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:589)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:378)
at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3980)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
2018-07-26 10:17:05,404 [   WebContainer : 36] [XXX] [    XXXX] (ctionWrapper._baseclass.Action) ERROR XXX|XXXX- Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null
2018-07-26 10:17:55,690 [   WebContainer : 28] [          ] [                    ] (      web.impl.WebStandardImpl) ERROR   - XXX: Problem retrieving input data: 
java.io.IOException: Async IO operation failed (3), reason: RC: 107  Transport endpoint is not connected
at com.ibm.io.async.AsyncLibrary$IOExceptionCache.<init>(AsyncLibrary.java:924)
at com.ibm.io.async.AsyncLibrary$IOExceptionCache.get(AsyncLibrary.java:937)
at com.ibm.io.async.AsyncLibrary.getIOException(AsyncLibrary.java:951)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:705)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)

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