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Question

 Nikita Sharma (NikitaS39) LTI
LTI
IN
NikitaS39 Member since 2021 7 posts
LTI
Posted: Aug 23, 2021
Last activity: Sep 2, 2021
Posted: 23 Aug 2021 23:26 EDT
Last activity: 2 Sep 2021 9:43 EDT
Closed

Activity Email

How to send email using an activity?

***Edited by Moderator: Pooja Gadige to move from Pega Academy to Product, add product details tag, add platform capability tag***
Pega Platform Case Management
Posted: 2 years ago
Posted: 24 Aug 2021 3:53 EDT
Amol Tayade (amolstayade) Virtusa Associate Architect - Technology
Virtusa
IN

@NikitaS39   

  1. Check which email you are using as recipient. May be because of Organization firewall restriction you fail to receive mail outside defined domains. OR
  2. Check if you are calling SendEmailNotification activity to send email immediately or by a background agent. There could be an issue with background agent. OR
  3. Check the connectivity of the email account being used to send outbound emails.

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