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 Kowsalya M K (KowsalyaMK)
Tata Consultancy Services - India
Pega Developer
Tata Consultancy Services - India
IN
KowsalyaMK Member since 2022 5 posts
Tata Consultancy Services - India
Posted: May 4, 2023
Last activity: May 4, 2023
Posted: 4 May 2023 11:47 EDT
Last activity: 4 May 2023 21:32 EDT
Closed

About resubmit button configuration

Hi, 

   I have a requirement to create a resubmit button so upon configuring this that while clicking the button it has to move the work to some other operator like. If I clicked the resubmit button the case will be resubmitted to the stage where the case is created (or by whom) . Same way to some other stages also. How to configure this. Please suggest me some ideas.

***Edited by Moderator Marissa to add Capability tags***
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Posted: 1 year ago
Posted: 4 May 2023 21:32 EDT
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @KowsalyaM9056: Can you please evaluate if your requirement can be achieved using Approval Rejection shape (or) change stage local action? You can also configure a button in pyCaseActionAreaButtons section but is it hard to maintain because it is common across your case lifecycle.

References:

Approval (or) rejection

Change stage: This can be done using flow shape, pyChangeStage case wide local action or by calling "pyChangeStage" activity.

Thanks.

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