@JanJaapZ6862 Yes, it is possible to create a Word template with conditional sections without needing Pega developers every time. You can achieve this by using Microsoft Word content controls (like rich text or plain text controls) along with merge fields or bookmarks, and then use Pega’s field mapping and conditions in the Generate Document smart shape. In Pega, you can pass values for each section and use specific keywords like “Yes” or “No” to control visibility. In the Word template, wrap the content you want to show conditionally inside bookmarks or content controls, and manage visibility by passing empty values for fields you want to hide. Although Pega doesn’t natively support complex logic in Word templates, you can create simpler condition-based templates this way, and the business can maintain these templates in Word without changing Pega rules. This approach reduces the dependency on developers.