Hi CDH Product Team,

We are using Pega Infinity 24.1.2, We are using OOTB model rules i.e Web_Click_Through_Rate  and Mobile_Click_Through_Rate. At runtime the Action and Treatment are mapped properly but for some model instance we could see  Action column has JSON content and Treatment Column is blank.

I am looking forward to understand :

1. Why it is happening, even if the Model Context is defined properly ?
2. Why it is happening only for some of the model instance ?
3. Given that 2 model instance created for same Action + Treatment combination, Which one is gonna be used for Arbitration at run time ?

Form Verizon hyper-personalization stand point it is very critical to have ADM model instance created and learning for treatments with multiple variants. So if this is a defect which need to be fixed, please let me know the next steps.

Note : I can not attach any screenshot.

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Thank you

Prasanna Kumar