Question
Instellars Global Consulting Private Limited
IN
Last activity: 30 Sep 2024 6:18 EDT
How to Enable/Disable/Delete the already created rules in CDH/Dev Studio
1) There are some treatments created and it was disabled as of now in CDH, how one can enable already created treatment from CDH/Dev Studio.
2) There are some withdrawn actions in CDH, but these are still showing while scheduling Campaigns (when configuring strategy/segments). Because of this error we are getting unable to schedule run due to actions do not present in system.
Accepted Solution
Updated: 9 Jan 2025 10:57 EST
Pegasystems Inc.
IN
@R K The recommended procedure is to use 1:1 Operations Manager, update the Actions and treatments, and mark them as inactive by changing their Availablity settings to Never and deploying the changes across the environments.
Updated: 26 Sep 2024 5:41 EDT
Instellars Global Consulting Private Limited
IN
@RaghuShankhawaram , Thanks this works answers my first question, can you please let me know for second one I asked in the same thread?
These actions are created, and campaign scheduled after creating this but later in stage these actions not required so team withdrawn those but when tried to re-run campaign, we are getting below error attached.
Instellars Global Consulting Private Limited
IN
@RaghuShankhawaram, After using 1:1 Ops manager using editing treatment details -> I can still see the treatment was in disabled mode, even after making it to always available.
