Question
TTEC Digital
US
Last activity: 14 Mar 2024 17:23 EDT
Pega Customer Service Infinity'2023 version not showing up after upgrade in About Pega section
We are in the process of upgrading one of our on-premise client from Pega 8.6 to Pega Infinity'2023 which includes Pega customer service. After upgrade, 'About Pega' section is showing Pega Infinity'2023 but it is not showing Pega customer service 2023. Before upgrade, both the pega platform and Customer service versions were showing in About Pega section.
***Edited by Moderator Marije to add BUG-859539 for future release fix info ***
Accepted Solution
Updated: 14 Mar 2024 17:23 EDT
TTEC Digital
US
@MarijeSchillern here is the ticket number : INC-B6828. got a reply saying that the issue will be resolved in the next patch release 23.1.2.
Pegasystems Inc.
GB
@RamSChanda please log a support issue for this and let us know the INC number here.
Accepted Solution
Updated: 14 Mar 2024 17:23 EDT
TTEC Digital
US
@MarijeSchillern here is the ticket number : INC-B6828. got a reply saying that the issue will be resolved in the next patch release 23.1.2.