Question
Accenture
PH
Last activity: 22 Feb 2024 6:57 EST
Cannot edit Decision Table even though it is checked out.
I tried to Save As a previous version of a decision table but after checking out in order to edit it, the buttons like adding a row or column and the delete buttons for the decision table are not working. There is also the edit in excel button but whenever I click it, it prompts me to notepad instead. Attached is the image that shows the decision table not editable via excel.
Accepted Solution
Updated: 22 Feb 2024 6:57 EST
Pegasystems Inc.
GB
SUMMARY Clicking on 'Edit in Excel' throws 'Switching to NOTEPAD.EXE' error
ERROR MESSAGES
Switching to NOTEPAD.EXE. There was an error launching application associated with '.xls' file type. To troubleshoot, find any file of this type using 'File Explorer', right-click, make sure 'open' action exists in the popup menu, select it, check that your associated editor works cleanly.
STEPS TO REPRODUCE Open a decision table and click on "Edit in Excel' button.
ROOT CAUSE An issue in the custom application code or rules
Security setting for internet explorer was not set correctly.
RESOLUTION Perform the following local-change: Selecting "Trusted sites" and making sure "Enable Protected Mode" was turned off resolved the issue.
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Please note that you are on a very old Pega version.