Question
Capgemini Technological Services
IN
Last activity: 13 Sep 2023 23:11 EDT
Application export wizrd is not working
Hi,
I am trying to export application using application wizard, but it is not exporting the application and its getting stuck at initialization.
Checked the logs but couldn't find anything useful.
Please suggest any approach for the solution or any other way to perform the APP export.
Updated: 13 Sep 2023 9:01 EDT
Pegasystems Inc.
GB
If the Application Packaging wizard is getting stuck at initialization, you can try the following steps:
- Clear your browser cache and cookies, then restart the browser and try the export process again.
- Check if there are any network issues or firewall restrictions that might be causing the problem.
- Verify that your user has the necessary permissions to perform the export operation.
- If the issue persists, you can use an alternative method to export the application by creating a product rule manually. To do this, go to Dev Studio, click on Configure > Application > Distribution > Package, and follow the steps to create a product rule. Once the product rule is created, you can review its contents and generate the archive file.
If none of these steps resolve the issue, it's recommended to contact Pega Support for further assistance.
Exporting using the Application Packaging wizard > Introduction
Exporting an application, product rule, or ruleset using the Export wizard > Introd
Exporting an application > Scenario
If the Application Packaging wizard is getting stuck at initialization, you can try the following steps:
- Clear your browser cache and cookies, then restart the browser and try the export process again.
- Check if there are any network issues or firewall restrictions that might be causing the problem.
- Verify that your user has the necessary permissions to perform the export operation.
- If the issue persists, you can use an alternative method to export the application by creating a product rule manually. To do this, go to Dev Studio, click on Configure > Application > Distribution > Package, and follow the steps to create a product rule. Once the product rule is created, you can review its contents and generate the archive file.
If none of these steps resolve the issue, it's recommended to contact Pega Support for further assistance.
Exporting using the Application Packaging wizard > Introduction
Exporting an application, product rule, or ruleset using the Export wizard > Introd
Exporting an application > Scenario
Ford Motor Company
US
@Abhishek_Pega Two possible scenario's you might run into this kind of issues.
#1. Permissions to export, an easy way to validate this is by switching the access group to PRPC:Administrator and try it.
#2. Possible corrpution or override of some of the prengine classes, like if you have imported any custom jar's and those have latest versions of the same engine class, this problem will arise. You can monitor the engine calss that is giving trouble in ALERT log or easiest way is PDC Exceptions.
As a temporary work around, you can use: Application: Distribution --> Export option to download the package.
Also, ensure, your browser's Adblockers or Popup blockers are not blocking any of the Import/Export functions.