In August 2023, the new and significantly updated version of the CDH MLP backlog was published. This is the principal best practice implementation plan for delivering a typical CDH project successfully. Understanding how to kick off and deliver a CDH Engagement is critical to setting up a robust technical installation, successful organizational transformation, and reaping the benefits driven by personalization. Replay this community event to learn more about what exactly this asset is and how to use it, where to find it, and who should use it. Members of Pega Consulting and experts from the field review the asset in detail, describing each phase and workstream of a CDH implementation, and sharing insights.

Watch a video replay...

Download the PDF (see attached)

Find other CDH Community Events like this one