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Question

 Thulani Imbulana (ThulaniD)
Evonsys
Associate Consultant - Technology
Evonsys
US
ThulaniD Member since 2015 2 posts
Evonsys
Posted: Aug 17, 2023
Last activity: Aug 17, 2023
Posted: 17 Aug 2023 15:00 EDT
Last activity: 17 Aug 2023 16:10 EDT
Closed

How to implement effective SLA

Hello everyone,

Can someone explain how to implement effective SLA rules.

Thanks!

***Edited by Moderator Marissa to change type from Pega Academy to Product, added Product details***
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Pega Platform 8.6
Enterprise Application Development
Performance
Healthcare and Life Sciences
System Architect

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