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Question

 Renato Davide Leali (RenatoDavideL)
Capgemini Italia
Renato Davide Leali
Capgemini Italia
IT
RenatoDavideL Member since 2018 3 posts
Capgemini Italia
Posted: Jun 28, 2023
Last activity: Jun 28, 2023
Posted: 28 Jun 2023 8:44 EDT
Last activity: 28 Jun 2023 8:52 EDT
Closed

Service Request Processor not Dequeueing items

Hi All.

We have developed an Application  in Pega 8.1. This application exposes a Rest service which is invoked by external systems.

The REST Service is executed asynchronuosly using a ServiceRequestProcessor. 

Up to now no issues on that.

Recently we migrated our Application to Pega 8.8 (export from 8.1 and Import to 8.8).

Service Request Processor doesn't dequeu items. The ProcessServiceQueue agent is up and running; we got a trace of the agent that should dequeue items and we found no issue. All queued items are on the class System-Queue-ExecutionRequest-Service-Default and we see all of the them as shown below.

Any Idea on what can be going wrong?

Thanks in advance 

Queued Items

 

***Edited by Moderator Marije to add Capability tags***
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