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Question

 Thusitha Ian Baddewithana (ThusithaIan)
AFNI
Senior Engineer (Pega)
AFNI
LK
ThusithaIan Member since 2015 4 posts
AFNI
Posted: Feb 13, 2023
Last activity: Apr 30, 2024
Posted: 13 Feb 2023 23:47 EST
Last activity: 30 Apr 2024 9:44 EDT
Closed
Solved

pxSessionTimer is not working in pega 8.7.3

I have requirement to have a timeout on specific time. I have include the OOTB pxSessionTimer in to my portal harness . however it is not returning to the login screen after to the defined time (not refreshing the harness automatically , if we do a manual browser refresh then it is displaying the login screen). also this is partially working only for the administrator access group only. for other access groups logout is not happening ..

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Pega Platform 8.7.3
User Experience
Other Industry
Senior System Architect

Accepted Solution

Posted: 1 year ago
Updated: 9 months ago
Posted: 22 Feb 2023 19:19 EST
Updated: 30 Apr 2024 9:44 EDT
Lokanath Ganji (LOKANATH)
Cognizant
Pega SSA
Cognizant
US

@ThusithaIan  You can follow the steps mentioned here.

https://support.pega.com/question/session-timeout-back-login-screen

Additionally, as you are in 8.7.3 you have to update the html source in the section SessionTimer<AppName> to add the below code just before pega.openUrlInModal.showModalDialog function call. 

pega.u.d.convertToRunActivityAction(oSafeURL)

Hope this should resolve the session out issue for the user role. 

Thanks,

Lokanath

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