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Question

 Silvia Zicca (SilviaZ3)
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SilviaZ3 Member since 2019 37 posts
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Posted: Oct 10, 2022
Last activity: Oct 11, 2022
Posted: 10 Oct 2022 8:42 EDT
Last activity: 11 Oct 2022 6:15 EDT
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Pega CDH Facebook ads sync fail because of deprecated API

We are trying to integrate Pega CDH 8.7.1 with a Facebook Business account.

We configured the Facebook Ads destination and enabled sync on a segment, but it fails due to this error:

"(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v15.0."

How can we update the Facebook API version used by Pega?

We've already tried to update PegaCRM-Social • FacebookApiURL DSS with the current version, but it didn't solve the issue.

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Pega Customer Decision Hub 8.7
Paid Media
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