Robot Manager - Time in queue
Hello, I would like to ask you if there is possibility to make waiting time in a queue to lowest possible.
Example, when new case is created its navigated to robot queue, in robot queue it usually waits 20-30seconds before its taken by robot for processing.
Where can I find a setting that robot will check the queue more often, for example every 1second and then case is processed earlier.
I also changed configuration interval settings in robot manager, but it did not help.
***Edited by Moderator Marije to add Capability tags***