Machine is logging me out when robot is triggered from Robot manger queue and after first Queue item is completed.
Hello,
I am triggering RPA bot from Pega portal solution by creating multiple child cases and sending them in robot manager queue but it is logging me out of my system after first queue item is completed and even next item is still in the queue.
I am getting below error in Runtime log.
Error | 04:32:10.526 PM | 26 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Unexpected return code from polling for work.
Hello,
I am triggering RPA bot from Pega portal solution by creating multiple child cases and sending them in robot manager queue but it is logging me out of my system after first queue item is completed and even next item is still in the queue.
I am getting below error in Runtime log.
Error | 04:32:10.526 PM | 26 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Unexpected return code from polling for work.
Error | 04:32:10.526 PM | 26 | MTA | Robotics | | | Error requesting data from Pega. https://**URL**/prweb/api/robotics/v2/work/assignments/next
Error | 04:32:10.526 PM | 26 | MTA | Robotics | | | Code: Forbidden(403), Content: Robot cannot fetch a new assignment because a stop command has been issued.
Info | 04:32:10.751 PM | 26 | MTA | Robotics | | | RPA - Stop command received
Info | 04:32:10.846 PM | 26 | MTA | Robotics | | | RoboticsApiHelper.SendCommandStatus - Successfully sent command 'stop' status 'delivered' to Robot Manager.
Info | 04:32:10.850 PM | 34 | MTA | Runtime Application | | | RuntimeLoader.Shutdown() Invoking onto MainForm thread.
Info | 04:32:10.857 PM | 1 | STA | Robotics | | | RoboticsApiHelper.RobotSignOff - Robot sign off started. Robot name: 'DESKTOP_1234'.
Info | 04:32:11.067 PM | 1 | STA | Robotics | | | RoboticsApiHelper.RobotSignOff - Robot sign off succeeded.
Info | 04:32:11.069 PM | 1 | STA | Events | | | EventName=RuntimeShutdown EventType=Operational TimeStamp=7/18/2022 8:32:11 PM
Supported PDN links :
https://support.pega.com/question/machine-gets-logged-when-its-specified-robot-stopped ,
https://support.pega.com/question/pega-73-robot-automation-error
https://support.pega.com/question/stop-command-force-stopped-runtime-between-processing
Could someone please help?
Thanks,
Tushar