Question
South East Water
AU
Last activity: 12 Apr 2022 20:50 EDT
Refreshing pyPortalHeader section seems to cause the switch application section not to load properly.
Background:
We are trying to display an Outage Notification message for Planned and Unplanned outage in the portal header.
Implementation:
We have placed an Subscribe action in the Onload event of the first dynamic layout in pyPortalHeader, where it has a Callback action to refresh the section.
Issue:
We are facing an issue where after the section is refreshed the Switch App Launcher does not load properly. It just loads the search bar and will require the user to refresh the page in order to get the Switch App Launcher to load properly.
Background:
We are trying to display an Outage Notification message for Planned and Unplanned outage in the portal header.
Implementation:
We have placed an Subscribe action in the Onload event of the first dynamic layout in pyPortalHeader, where it has a Callback action to refresh the section.
Issue:
We are facing an issue where after the section is refreshed the Switch App Launcher does not load properly. It just loads the search bar and will require the user to refresh the page in order to get the Switch App Launcher to load properly.
Could you please advise if there is a way to address this issue or any alternatives to display the notification message in the header (no modal dialog please). The notification message needs to present until it is turned off so that all users are notified whether they were already logged in or just logged in.