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Question

 Richard von Celsing (Richardv6698)
Merkle Inc
Senior Decisioning Consultant
Merkle Inc
GB
Richardv6698 Member since 2018 3 posts
Merkle Inc
Posted: Feb 23, 2022
Last activity: Feb 23, 2022
Posted: 23 Feb 2022 4:14 EST
Last activity: 23 Feb 2022 4:20 EST
Closed

Customer selection in Volume Constraints

Hi,

I looking for confirmation on how customers are selected in a volume constraint. Is it random? I have tested whether it was pxPriority but it is not the case.

IE: for 2 customers if they both have a top priority email offer, but the volume constraint count is 1. Which one would get the offer.

Thanks for your help in advance

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Pega Customer Decision Hub 8.6
Outbound Marketing
Communications and Media
Decisioning Architect

  • Giancarlo Arias Silva

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