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Question

 Diana Munoz (DianaM)
Scotiabank Colpatria
IT Manager
Scotiabank Colpatria
US
DianaM Member since 2022 1 post
Scotiabank Colpatria
Posted: Feb 21, 2022
Last activity: Feb 22, 2022
Posted: 21 Feb 2022 23:32 EST
Last activity: 22 Feb 2022 8:28 EST
Closed

Issue Pega Robotics Windows 10 Win 20H2

I have a critical error in the execution of an RDA developed with PEGA Robotics 8.1, the bot does not work after the Windows 10 upgrade to version Win 20 H2

Could you please help me with this issue?

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Robotic Desktop Automation
Agent Desktop
Robotic Process Automation
Financial Services
Pega Delivery Leader

Posted: 2 years ago
Posted: 22 Feb 2022 8:28 EST
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@DianaM Pega Robotics 8.0 SP1 is not compatible with the latest Windows builds. You will need to upgrade to 19.1 to get support for those. I suggest getting the latest build of 19.1 (which as of now is 19.1.101) as it ships with a version of Pega Native Foundation (PNF) that is compatible with Windows 20H2. Once you are on 19.1, you can update the PNF independently of Runtime/Studio to get support for later Windows builds.

If you are upgrading to 19.1, then you should always get the most recent build, however the minimum 19.1 version you could use that ships with a version of PNF you'd need is 19.1.88.

https://docs-previous.pega.com/pega-rpa/build-notes-101-pega-native-foundation-191

https://docs-previous.pega.com/pega-rpa/build-notes-pega-robotic-automation-191

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