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Question

 Rajesh Elumalai (Rajesh Elumalai)
ING B.V
Engineer
ING B.V
NL
Rajesh Elumalai Member since 2019 3 posts
ING B.V
Posted: Aug 9, 2021
Last activity: Aug 10, 2021
Posted: 9 Aug 2021 15:56 EDT
Last activity: 10 Aug 2021 8:06 EDT
Closed

Purge/Archive Cases from different work pool

Is it possible to purge cases from Pega-Work-OfflineSync class which is mapped to pr_other table. I was able to configure Purge on this class by creating Pega-Work-OfflineSync class group and including this in my Access group. But still I face issue in PegaAccel-Management-Archival.ProcessConfig activity saying that PA.pxCoverInsKey does not exist in logs when purge was attempted. Due to this, cases are not purged. Could anyone suggest on the next steps.

**Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.6
Performance
Case Management
Financial Services
Senior System Architect

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