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 venu gopala krishna kondagudupu (Venu gopala krishna)
CIBC
venu gopala krishna kondagudupu
CIBC
CA
Venu gopala krishna Member since 2018 5 posts
CIBC
Posted: Aug 9, 2021
Last activity: Aug 12, 2021
Posted: 9 Aug 2021 11:17 EDT
Last activity: 12 Aug 2021 18:19 EDT
Closed

Cosmos:Toggle of Locale in the User portal

Hello @RichardMarsot we have implemented the toggle functionality option for french and English in cosmos PEGA 8.5.4 version using custom function, we have come a cross an issue with multiple browser tabs post implementing the toggle change option.  Other tabs not refecting the locale unless we refresh the browser tab. Please advise in cosmos do we have the OOTB ToggleFrenchEnglish functionality, if it is there does it support multiple brwoser? if so, please advise how to handle it in multiple browser...

Our Current supported browsers are IE 11 and chrome.

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Pega Platform
User Experience
Financial Services
Lead System Architect

Posted: 4 years ago
Posted: 12 Aug 2021 18:19 EDT
Richard Marsot (RichardMarsot)
PEGA
Senior Director, UX Engineering
Pegasystems Inc.
US

@Venu gopala krishnatoggling language will require a reload of the requestor system level DP and a browser reload.

when changing the language, you can force a reload of the cases opened as browser tabs using the same approach documented here https://collaborate.pega.com/discussion/how-auto-logoff-window-cases-open-new-browser-tab-using-theme-cosmos - for IE11 support, the broadcast channel will not work but you can use a local storage variable

see option #1 in this article - https://blog.bitsrc.io/4-ways-to-communicate-across-browser-tabs-in-realtime-e4f5f6cbedca 

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