In the first of a series of blog posts covering best practices in the use of Pega Customer Decision Hub, Mark Davies (@davim) acknowledges that starting a new project can be daunting, but that starting small, with a minimum lovable product, will not only ensure that you will see value fast, but also set you up for long-term success.  Based on the experience of his team, he recommends starting with one of four common microjourneys as a starting point:

1. Cross-sell/up-sell on the web
2. Retention through agent assisted channels
3. Proactive outbound communications
4. Placing messages through ad networks

https://community.pega.com/blog/be-hero-how-drive-successful-11-customer-engagement-implementations

Where did you begin your journey with CDH? Any additional recommendations to those who might just be getting started?