Downloading attachments - any way to prevent pyID from being appended to file name?
Hi,
When downloading files attached to a case via the AttachmentListView section or the doAttachmentSingleClick function, the name of the downloaded file has the pyID appended to the end of the original file name, is there a way to prevent this?
Here's an example name of a downloaded file that Illustrates the issue: "Test Contract_AP-1024.txt"
I would like it to be downloaded as the original file name ("Test Contract.txt") without the pyID appended, can anyone tell me how I can go about accomplishing this requirement?