Question
Areteans
AU
Last activity: 10 Jul 2020 6:53 EDT
Google Dialog Flow V2 API not compastible with Pega webchat
Hi team,
We are trying to integrate Pega 8.x with Google Dialog flow.
Pega suggest to use the following to set up an agent in Dialog flow:https://community.pega.com/knowledgebase/articles/conversational-channels/84/creating-dialogflow-agent
But Dialog Flow does not supply the V1 API and corresponding access token and it seems to be replaced via V2 API and a private key file. But while configuring the channel in Pega, it is still asking for :client access token and developer token.
The major change in V2 is about authentication. Earlier V1 was using client access token and developer token to authenticate the API request. Now in V2 we use the private key file which we already downloaded.