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Question

 Parthasarathi Roychowdhury (ParthasarathiRC)
Areteans
Parthasarathi Roychowdhury
Areteans
IN
ParthasarathiRC Member since 2011 9 posts
Areteans
Posted: Jun 23, 2020
Last activity: Jun 23, 2020
Posted: 23 Jun 2020 2:29 EDT
Last activity: 23 Jun 2020 8:10 EDT
Closed

pyDefault Case Type is getting updated after adding SLA in the case type

Once in the Goal & deadline table of the case type, consider goal and deadline is checked below rules are getting created -

pyCaseTypeDefault SLA - newly created with the configuration

pyDefault data transform containing the pySLAName as pyCaseTypeDefault

pyDefault Case Type

But not sure what change is happening in the case type rule. an anyone please let me know?

***Edited by Moderator: Pallavi to update platform capability tags***

 

 

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Pega Platform 8.1.6
Case Management

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