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Question

 Pujitha Pilla (Pujitha)
Coforge
Technology Specialist
Coforge
IN
Pujitha Member since 2016 3 posts
Coforge
Posted: Dec 30, 2019
Last activity: Jun 3, 2021
Posted: 30 Dec 2019 0:40 EST
Last activity: 3 Jun 2021 9:34 EDT
Closed

Export Images in RTE control to word

Hi,

I have a requirement to export the KM Article to Word on click of Export button. The Article Content is a RTE control. So, on click of export the text is being rendered to word properly but the images are not being rendered.

Could anyone help me with this issue.

Attached the word document for reference

Regards,

Pujitha

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Knowledge
User Experience

Posted: 6 years ago
Posted: 31 Dec 2019 8:10 EST
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

How you are inserting the images in RTE ? Is it a copy paste or browse an image and adding it ?

Or is it a Binary image ? Try once by adding binary image and export how you are exporting.

Also what action you have configured on button here?

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