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Question

 Jani Basha Gunturu (JanibashaG)
Wipro Limited

Wipro Limited
IN
JanibashaG Member since 2016 13 posts
Wipro Limited
Posted: Oct 13, 2019
Last activity: Oct 21, 2019
Posted: 13 Oct 2019 11:46 EDT
Last activity: 21 Oct 2019 9:57 EDT
Closed

Printing the content from 'Rich Text editor' and then generate pdf with same content and attach to case

We had a 'Rich Text editor' in a section to display the correspondence body. Now got the requirement that on click of a button the data present in 'Rich Text editor' needs to printed as per the print configuration provided in local computer and need to generate a pdf with the data and attach to case.

I got the way for Generating PDF and attaching to case using HTMLToPDF and AttachToWork activities. But can some one help me on configuring Print functionality as defined above and if user prints then only need to generate pdf and attach to case.

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User Experience

Posted: 5 years ago
Posted: 14 Oct 2019 4:23 EDT
Basil (Vasilii) Pozdeev (vaspoz)
BPM Company
Senior System Architect
BPM Company
NL

maybe not the best approach, but that's what we have in our company: a printer configured in a way to scan a specific directory in local machine and print out everything what's in it. From Pega you create a file connect rule to save your pdf in the folder.

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Posted: 5 years ago
Posted: 21 Oct 2019 9:57 EDT
Anvith Raj Amancha (AnvithRaj)
PEGA
Senior Applications Engineer
Pegasystems Inc.
IN

U can use OOTB "print" action which needs Harness named Printview and in that ,u can add ur section which contains the RTE.

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