Install the plugin to record and capture your screen for agileWB
when clicking on Install the plugin for agile WB , the error is displayed " the site can't be reached"
Can any one suggest me what to do for this?
Pegasystems Inc.
IN
Could you please share more details about the issue?
1. Which version of Pega platform release?
2. Your Chrome version?
Incase, if you still see the issues, please go directly here to install the plugin in Chrome browser:
https://chrome.google.com/webstore/detail/pega-screen-and-video-cap/geioalnnhecdndombkkeheikiggebglm
Hope this helps.
Accenture
IN
Thank you . I installed plugins from chrome and added to chrome.
And after that - i'm Integrating agile work bench to JIRA. It is asking for JIRA URL .
I gave " https://XXX.XXX.local/rest/api " and connect . Getting error " Enter Vaild Jira URL"
Can you please suggest me what to do for this ?
Pegasystems Inc.
IN
Hope you followed all the steps mentioned here:
https://community.pega.com/knowledgebase/articles/integrating-agile-workbench-jira
including settings the preferences and auth profile settings.
Could you please check the tracer and see any error? Also, let us know whether it is on-premise or cloud JIRA.
Accenture
IN
Hi @vitts1 ,
I did the settings as mentioned : including settings the preferences and auth profile settings.
Hi @vitts1 ,
I did the settings as mentioned : including settings the preferences and auth profile settings.
In screen URL : http://devops.xxxxxdev.local/jira/rest/api ( using this )
I checked in tracer getting below error :
Caught unhandled exception: java.lang.RuntimeException: java.net.UnknownHostException: devops.dev.local
At runtime it is taking upto ( Devops.xxxxdev.local ).
please suggest me .
Pegasystems Inc.
IN
Hope you have tried hitting the JIRA REST API from a REST client tool like postman and able to hit the endpoint without any issues. If it is local/on-premise hosted JIRA, Could you please give a try using the IP address of the host instead of DNS name?
Accenture
IN
I don't know that exactly , we are using Jenkins. in Jenkins portal we have JIRA.
I tried with this : devops.xxxxxdev.local and devops.xxxx dev.local/jira - I can connect to server.
Pegasystems Inc.
IN
When you are trying from your browser/REST Client to JIRA it checks if your machine can connect to JIRA, Which seems to connect as you mentioned above.
But in your Jenkins if you can't connect that mean your jenkins cannot access the JIRA network domain.
If you can login into the the server on which Jenkins using putty or anything else and then trying pinging your JIRA, You will get the same error what you are mentioned.