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Question

 kanaka Rajyalakshmi (_kanakaR6033)
Ernst & Young

Ernst & Young
IN
_kanakaR6033 Member since 2018 5 posts
Ernst & Young
Posted: Apr 12, 2018
Last activity: Apr 12, 2018
Posted: 12 Apr 2018 4:11 EDT
Last activity: 12 Apr 2018 9:07 EDT
Closed

Error while running SendEmailNotification Activity javax.mail.AuthenticationFailedException

Hi,

I am facing an Error while Running the "SendEmailNotification" Activity. plz help on this

Error while running SendEmailNotification Activity javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials t1sm7194241pgs.47 - gsmtp

***Updated by moderator: Lochan to edit title and content***

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System Administration

Posted: 6 years ago
Posted: 12 Apr 2018 4:32 EDT
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

You probably got this error because the username and password of the from mail id is not matching. Please recheck your password and mail-id (username). It could be a typo.

In some cases, Gmail prevents logging in through external applications or programs which are not authorised. Also login to your gmail account to check if gmail has prevented logging in to your account via your Java Mail API program.

If nothing works, you could try some other SMTP server (like yahoo).

These could be the other  problems in your task if you are using Gmail Server.

  1. Two Step Verification should be turned off.
  2. Allow Less Secure App(should be turned on).

Thank You

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