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Question

 Rajasekhar U (RajasekharU0829)
CGI

CGI
IN
RajasekharU0829 Member since 2013 102 posts
CGI
Posted: Apr 11, 2018
Last activity: Oct 24, 2018
Posted: 11 Apr 2018 5:28 EDT
Last activity: 24 Oct 2018 1:47 EDT
Closed

Could not get subject of bad message javax.mail.MessageRemovedException

We are using Pega 7.2.2. Can some one guide to resolve below issue

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We are using Pega 7.2.2. Can some one guide to resolve below issue

2018-04-04 21:40:31,874 [-threads-1645629209)] [ STANDARD] [ ] [ XXXX:02.01.01] ( services.email.EmailListener) DEBUG EMAIL.XXXXEmailListener.Listener XXXXEmail - Could not get subject of bad message
javax.mail.MessageRemovedException
at com.sun.mail.imap.IMAPMessage.checkExpunged(IMAPMessage.java:278)
at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:421)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.sendTroubledMessage(EmailListener.java:6780)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailProcess(EmailListener.java:3748)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.oneIteration(EmailListener.java:2883)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.run_(EmailListener.java:2749)
at com.pega.pegarules.integration.engine.internal.services.listener.ServiceListenerBaseImpl.run(ServiceListenerBaseImpl.java:454)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:214)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:168)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor61.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.ExecutionTimeInterceptor.processInvocation(ExecutionTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.jpa.interceptor.SBInvocationInterceptor.processInvocation(SBInvocationInterceptor.java:47)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:104)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.EjbExceptionTransformingInterceptorFactories$2.processInvocation(EjbExceptionTransformingInterceptorFactories.java:103)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:185)
at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:185)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:73)
at com.pega.pegarules.internal.etier.interfaces.EngineLocal$$$view19.invokeEngine(Unknown Source)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.onMessage(PRAsync.java:112)
at sun.reflect.GeneratedMethodAccessor68.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
at com.pega.pegarules.internal.etier.mdb.PRAsyncBoot.onMessage(PRAsyncBoot.java:91)
at sun.reflect.GeneratedMethodAccessor67.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.ExecutionTimeInterceptor.processInvocation(ExecutionTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:104)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.messagedriven.MessageDrivenComponentDescription$5$1.processInvocation(MessageDrivenComponentDescription.java:203)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:185)
at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:185)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:73)
at javax.jms.MessageListener$$$view11.onMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor66.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ejb3.inflow.MessageEndpointInvocationHandler.doInvoke(MessageEndpointInvocationHandler.java:140)
at org.jboss.as.ejb3.inflow.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:73)
at com.sun.proxy.$Proxy17.onMessage(Unknown Source)
at org.hornetq.ra.inflow.HornetQMessageHandler.onMessage(HornetQMessageHandler.java:330)
at org.hornetq.core.client.impl.ClientConsumerImpl.callOnMessage(ClientConsumerImpl.java:1117)
at org.hornetq.core.client.impl.ClientConsumerImpl.access$500(ClientConsumerImpl.java:57)
at org.hornetq.core.client.impl.ClientConsumerImpl$Runner.run(ClientConsumerImpl.java:1252)
at org.hornetq.utils.OrderedExecutorFactory$OrderedExecutor$1.run(OrderedExecutorFactory.java:105)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

***Edited by Moderator Marissa to update categories***


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Low-Code App Development
Data Integration

Posted: 6 years ago
Posted: 11 Apr 2018 13:36 EDT
Rajasekhar U (RajasekharU0829)
CGI

CGI
IN

Second issue: Could not get subject of bad message javax.mail.FolderClosedException

We are using Pega 7.2.2. Can some one guide to resolve below issue

Show More

Second issue: Could not get subject of bad message javax.mail.FolderClosedException

We are using Pega 7.2.2. Can some one guide to resolve below issue

2018-04-04 22:02:11,063 [-threads-1645629209)] [ STANDARD] [ ] [ XXXX:02.01.01] ( services.email.EmailListener) DEBUG EMAIL.XXXXEmailListener.Listener XXXXEmail - Could not get subject of bad message
javax.mail.FolderClosedException
at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:169)
at com.sun.mail.imap.IMAPMessage.loadEnvelope(IMAPMessage.java:1412)
at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:428)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.sendTroubledMessage(EmailListener.java:6780)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailProcess(EmailListener.java:3748)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.oneIteration(EmailListener.java:2883)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.run_(EmailListener.java:2749)
at com.pega.pegarules.integration.engine.internal.services.listener.ServiceListenerBaseImpl.run(ServiceListenerBaseImpl.java:454)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:214)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:168)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor61.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.ExecutionTimeInterceptor.processInvocation(ExecutionTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.jpa.interceptor.SBInvocationInterceptor.processInvocation(SBInvocationInterceptor.java:47)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:104)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.EjbExceptionTransformingInterceptorFactories$2.processInvocation(EjbExceptionTransformingInterceptorFactories.java:103)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:185)
at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:185)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:73)
at com.pega.pegarules.internal.etier.interfaces.EngineLocal$$$view19.invokeEngine(Unknown Source)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.onMessage(PRAsync.java:112)
at sun.reflect.GeneratedMethodAccessor68.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
at com.pega.pegarules.internal.etier.mdb.PRAsyncBoot.onMessage(PRAsyncBoot.java:91)
at sun.reflect.GeneratedMethodAccessor67.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.WeavedInterceptor.processInvocation(WeavedInterceptor.java:53)
at org.jboss.as.ee.component.interceptors.UserInterceptorFactory$1.processInvocation(UserInterceptorFactory.java:63)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.ExecutionTimeInterceptor.processInvocation(ExecutionTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:104)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.messagedriven.MessageDrivenComponentDescription$5$1.processInvocation(MessageDrivenComponentDescription.java:203)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.TCCLInterceptor.processInvocation(TCCLInterceptor.java:45)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ViewService$View.invoke(ViewService.java:185)
at org.jboss.as.ee.component.ViewDescription$1.processInvocation(ViewDescription.java:185)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.ProxyInvocationHandler.invoke(ProxyInvocationHandler.java:73)
at javax.jms.MessageListener$$$view11.onMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor66.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.as.ejb3.inflow.MessageEndpointInvocationHandler.doInvoke(MessageEndpointInvocationHandler.java:140)
at org.jboss.as.ejb3.inflow.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:73)
at com.sun.proxy.$Proxy17.onMessage(Unknown Source)
at org.hornetq.ra.inflow.HornetQMessageHandler.onMessage(HornetQMessageHandler.java:330)
at org.hornetq.core.client.impl.ClientConsumerImpl.callOnMessage(ClientConsumerImpl.java:1117)
at org.hornetq.core.client.impl.ClientConsumerImpl.access$500(ClientConsumerImpl.java:57)
at org.hornetq.core.client.impl.ClientConsumerImpl$Runner.run(ClientConsumerImpl.java:1252)
at org.hornetq.utils.OrderedExecutorFactory$OrderedExecutor$1.run(OrderedExecutorFactory.java:105)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

 


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Posted: 6 years ago
Posted: 30 May 2018 1:13 EDT
Rajasekhar U (RajasekharU0829)
CGI

CGI
IN

Hi Ananm,

Before making changes, Client is asking the details i.e.

1 Root Cause for the above issues.

2 How  "Keep messages on server (IMAP)" it will resolve the issues.

Could you please elaborate.

Thanks In Advance.........

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Posted: 6 years ago
Posted: 30 May 2018 7:58 EDT
Manjunatha Anantharaju (Manju_PEGA)
British Telecom
Senior Pega Developer
British Telecom
IN

Hi Rajasekhar,

I did investigation further on the query and the seeting "Keep messages on server (IMAP)" , I dont think It resolves the issue.

And it was for different exception like DEBUG EMAIL.EMSEmail.Listener|from( Proprietary information hidden)|sub(RE: Approv) - Message headers...
2015-01-06 20:06:47,124 INFO [STDOUT] (Dispatcher-Thread-30) 2015-01-06 20:06:47,105 [ WorkManager(2)-63] [ STANDARD] [ ] ( services.email.EmailListener) DEBUG EMAIL.EMSEmail.Listener|from( Proprietary information hidden)|sub(RE: Approv) - Messaging exception caught, but try again after sleeping for a second.
javax.mail.MessageRemovedException
at com.sun.mail.imap.IMAPMessage.checkExpunged(IMAPMessage.java:220)

where we have suggested to do above settings and test.

 

 

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Posted: 6 years ago
Posted: 19 Jun 2018 18:01 EDT
Jeff Houle (HOULJ) Senior Software Engineer
Pegasystems Inc.
US

In both of these cases, "sendTroubledMessage" is in the stack trace, which means that processing of a message failed. Does anything else in the logs show a processing error?


Message removed: when the Email Listener went back to get information about the message that failed processing, the mail server no longer seemed to have the message. 

 

Folder closed: The Email Server "hung up" on the Email Listener between the time the message was first read and when it was being inspected in order to send a notification about the failed processing.


Pega 7 does not keep a copy of the message, so this behavior is not unexpected.

You may want to enter an enhancement request for not requiring a "live copy" of a message when reporting failures.

 

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Posted: 6 years ago
Updated: 6 years ago
Posted: 6 Jul 2018 2:35 EDT
Updated: 6 Jul 2018 2:34 EDT
Rajasekhar U (RajasekharU0829)
CGI

CGI
IN

Thanks.....

Please response to below query

  1. Can you elaborate "processing of a message failed". when it is failed i.e. at Listener processing or service activity proccessing?
  2. "mail server no longer seemed to have the message", What do we have do to keep failed message or any work around solution?
  3. "Email Server "hung up" on the Email Listener", we are seeing folder closed exception daily many times in logs. Why you are saying Email server hung up?

Thanks in Advance.........

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Posted: 6 years ago
Posted: 17 Oct 2018 17:36 EDT
Harisankar Tankala (Harisankar Tankala)
Coforge - DPA Pvt. Ltd. (Incessant Technologies Pvt. Ltd)
Senior Technical Architect
Coforge - DPA Pvt. Ltd. (Incessant Technologies Pvt. Ltd)
CA

Hi,

I have been looking for a solution on one of the issues mentioned by Rajasekhar, below is the error message from log:

ERROR EMAIL.ProcessEmails.Listener  - caught javax.mail.FolderClosedException when processing message number 9
javax.mail.FolderClosedException
at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:169)
at com.sun.mail.imap.IMAPMessage.loadFlags(IMAPMessage.java:1546)
at com.sun.mail.imap.IMAPMessage.isSet(IMAPMessage.java:1021)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailProcess(EmailListener.java:3718)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.oneIteration(EmailListener.java:2883)
at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.run_(EmailListener.java:2749)
at com.pega.pegarules.integration.engine.internal.services.listener.ServiceListenerBaseImpl.run(ServiceListenerBaseImpl.java:454)
at java.lang.Thread.run(Unknown Source)

Did any has a solution please let me know.

Thanks,

Hari 

 

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Posted: 6 years ago
Posted: 18 Oct 2018 9:56 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
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Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage.  Once created, please reply back here with the URL of the new post.
 
We have also sent you a private message opening up a communication channel in case you have any further questions.
 
Thanks,

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Posted: 6 years ago
Posted: 23 Oct 2018 20:44 EDT
Harisankar Tankala (Harisankar Tankala)
Coforge - DPA Pvt. Ltd. (Incessant Technologies Pvt. Ltd)
Senior Technical Architect
Coforge - DPA Pvt. Ltd. (Incessant Technologies Pvt. Ltd)
CA

Thanks Marissa, i have created a new post. Below is the link:

https://collaborate.pega.com/question/pega-722-email-listener-javaxmailfolderclosedexception-exception

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  • Julio Espinoza-Sokal Harsha Kudumula Samuel Egiefameh

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